Account Manager

Account Manager
£18,000 - £25,000
Swindon / Bristol

This role involves the complete management and development of an established client base and the ideal candidate will have either a digital or direct marketing background. However, a combination of both would be preferable.
MAJOR RESPONSIBILITIES
1. CLIENT ACCOUNT SUPPORT
a. Support and manage existing client account activity
b. Manage the end-to-end development of digital campaigns, beginning with client briefings, through to communications and strategy development, concluding with technical production and testin
2. CLIENT ACCOUNT GROWTH
a. Develop comprehensive understanding and appreciation for the client’s business and marketing objectives, regularly meeting with clients to develop and deepen relationships
b. Pro-actively deliver value-driven recommendations can be regularly provided to clients
IDEAL EXPERIENCE AND SKILLS
• 2-3 years Client Services experience in a reputable Direct Marketing or Digital agency
• Strong understanding of CRM, including ability to develop strategic and tactical acquisition, retention and cross-sell recommendations to clients
• Strong brand management and brand development skills
• Solid experience with blue-chip clients
• Strong strategic planning and creative development instincts
• Enthusiasm for new technologies and their value in the marketing and communications mix
IDEAL PERSONAL PROFILE
• Results Driven
• Self Motivating and Disciplined
• Team Orientated
• Budget and Timeline Sensitive
• Commercially-Focussed
• Problem Solving Orientation
• Curious and Inquisitive
You must have an advertising, marketing or related degree. Excellent telephone manor, confidence, client management skills and above all an enthusiastic and up-beat work attitude.
Our client has the advantage of two office, one in Bristol and one in Swindon so the right candidate will have the luxury of using both offices!